E-mail letter sample №2

Дата: 2025-06-14; Просмотры: 9
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Simon, Have you heard about Tina's plans for sacking salespeople? AFAIK she's not referring to us, but we'll see. HTH

Best, Kate

 

Task 1. Переведите выделенные слова и образцы электронных писем выше.

Task 2.Answer the questions about the fax and email

  1. What does the cover sheet contain?
  2. How can you end your fax and email?
  3. What can you attach with your email?
  4. What does “a blind copy” mean?
  5. What is the difference between the layout of fax and business letter?

Task 3.

Match the E-mail words and phrases to their definitions. Translate the words.

1. “send button” a) To remove something that has been written
2. Key in b) The place in the computer where e-mails arrive to you
3. inbox c) put information into a computer using the keyboard
4. outbox d) e-mails that are sent to many people on the internet
5. subject box e) a small icon that you press to send an e-mail
6. delete f) the place on an e-mail programme where e-mails are stored before you send them
7. spam g) the place where you write what your e-mail about
8. e-mail address h) an example of this would be kulicov997@mail.ru

Тема 2

Types of letters. Written Patterns .Enquiry letter.

Виды писем .Письменные штампы .Письмо-запрос.

Грамматика: Согласование времен.

Task 1. Прочитайте и объясните, в каком случае пишутся те или иные письма?

A LETTER OF ENQUIRY is written to obtain information or to make a request. A direct inquiry asks a company about its products or services.

A LETTER OF COMPLAINT/CLAIM LETTER is written, so that the seller of goods and services will know that something has gone wrong and will take steps to correct the situation.

AN ORDER is a common form of: correspondence for obtaining equipment,
services and supplies. You must give specific, detailed information
in the order letter.

INVITATION. There are many occasions on which invitations should be issued: to visitors from the other firms, for large official banquets and for informal staff meetings, to mention only a few.

To mention only a few- не говоря уже о других

Written patterns

Письменные штампы .

  1. We have received your letter of 15-th May … (Мы получили ваше письмо от …)
  2. In reply (in answer, in response) to your letter of … (В ответ на ваше письмо от…)
  3. Referring to your (our) letter of … (ссылаясь на ваше (наше) письмо от
  4. We apologize for … (Мы извиняемся за …)
  5. We very much regret to say that…(Мы очень сожалеем о том, что…)
  6. Will (would) you kindly…( Не будете ли вы так добры…)
  7. We shall (should) be obliged if you will (would) inform us … (мы будем признательны, если вы проинформируете нас…), (мы будем признательны, если вы нам сообщите…)
  8. We are pleased to inform you that … (мы рады сообщить вам, что …)

Happy to inform you that … (счастливы сказать, что …)

  1. We are honoured to invite you… (для нас большая честь пригласить вас)
  2. I am sorry to advise (tell, inform) you…(Очень жаль сообщить вам…)
  3. This is to call your attention to … (настоящим обращаю ваше внимание на …)
  4. This is register a complaint about … (настоящим выражаю жалобу по поводу …)
  5. We look forward to hearing from you … (с нетерпением ожидаем вашего скорого ответа …)

…to your acceptance … (вашего согласия …)

  1. Thank you for your help/attention … (спасибо за вашу помощь/внимание …)
  2. Thanking you in advance … (Заранее благодарю …)
  3. I will appreciate your prompt attention(reply)…( Мы будем благодарны за скорое решение вопроса (скорый ответ)